Privacy policy

Last updated: September 1, 2025

Berjaya (“we,” “us,” “our”) operates this store and website, including all related information, content, features, tools, products, and services, to provide a curated shopping experience (the “Services”). This Privacy Policy explains how we collect, use, share, and disclose personal information when visiting, making a purchase, or communicating with us through the Services. If there is a conflict between our Terms of Service and this Privacy Policy, the Privacy Policy governs the collection, processing, and disclosure of personal information. By using and accessing the Services, this Privacy Policy is acknowledged and the collection, use, and disclosure of information described here is consented to, as permitted by law.

Personal Information We Collect or Process

“Personal information” means information that identifies or relates to an identifiable individual and does not include anonymized data. Depending on interactions with the Services and applicable law, we may collect the following categories:

  • Contact details: name, email address, billing and shipping address, phone number, and similar identifiers.

  • Account information: profile details, login credentials, settings, and preferences.

  • Transaction information: order details, purchased products, cart contents, dates and amounts, payment method, and related records.

  • Payment information: card or other payment data processed by our payment processors; we do not store full card numbers.

  • Device and browsing information: IP address, device identifiers, cookie IDs, browser type, network information, pages viewed, links clicked, search queries, and interactions with our apps or site.

  • Communications: messages, support inquiries, reviews, survey responses, and marketing preferences.

  • Inferences: preferences and interests derived from other personal information to personalize content and offers.

Personal Information Sources

We collect personal information from:

  • Directly from individuals: information provided during checkout, account creation, form submissions, or communications with support.

  • Devices and cookies: information collected automatically when browsing our store or using our Services, including via cookies, pixels, tags, and similar technologies. See our Cookie Policy for details and opt‑out options.

  • Third parties and service providers: payment processors, analytics and advertising partners, fraud prevention and fulfillment providers, and platforms integrated with our Services.

How We Use Your Personal Information

We use personal information for the following purposes:

  • Provide, operate, and improve the Services: process orders and payments, deliver products, manage accounts, personalize experiences, troubleshoot, and enhance functionality.

  • Marketing and advertising: send promotional communications, personalize and measure ads on our site and third‑party services (subject to preferences and applicable law). Opt‑out options are provided below.

  • Communicate and support: respond to inquiries, send order updates, policy changes, and service notices.

  • Security and fraud prevention: authenticate accounts, detect, investigate, and prevent fraudulent or malicious activity, and protect the safety of the Services.

  • Legal reasons: comply with law, respond to lawful requests, enforce terms, and protect rights.

How We Disclose Personal Information

In certain circumstances, we disclose personal information for legitimate purposes subject to this Privacy Policy:

  • Service providers (“processors”): payment processing, hosting, logistics and fulfillment, customer support, analytics, marketing, and communications services.

  • Advertising and analytics partners: to deliver, measure, and improve ads and content, which may be considered “sharing” or “targeted advertising” under some laws; choices are described below.

  • Change of control: in connection with mergers, acquisitions, reorganizations, or similar transactions.

  • Legal and compliance: to comply with law, respond to lawful requests, prevent fraud or security incidents, and protect rights and safety.

  • With consent: where consent is provided, such as connecting to third‑party applications or services.

Relationship with Shopify

Berjaya uses Shopify to power the store and provide the Services. When Shopify processes personal information about customers on our behalf (for example, to provide e‑commerce infrastructure and payment services), Shopify acts at our direction and processes data under Shopify’s privacy policies and terms. For details about Shopify’s privacy practices and global processing, consult Shopify’s Privacy Policy and Consumer Privacy Policy.

Third‑Party Websites and Links

The Services may link to third‑party websites or platforms. These are controlled by third parties and governed by their privacy policies and terms. Review their policies before providing personal information. The inclusion of links does not imply endorsement.

Children’s Data

The Services are not intended for or directed to children, and we do not knowingly collect personal information from individuals under the age of majority in the applicable jurisdiction. If a parent or guardian believes a child has provided personal information, contact us to request deletion.

Security and Retention of Your Information

No method of transmission or storage is perfectly secure; we implement technical and organizational measures to protect personal information. We retain information only as long as necessary for the purposes described, including to operate the Services, comply with legal obligations, resolve disputes, and enforce agreements, unless a different retention period is required by law. Criteria include account status, legal obligations, and dispute/litigation considerations.

Your Rights and Choices

Depending on jurisdiction and subject to exceptions, individuals may have rights to access, correct, delete, or port personal information, and to object to or restrict certain processing. Rights may include opting out of the “sharing” of personal information for targeted advertising where applicable. Requests can be submitted through the contact methods below or, where relevant, through Shopify’s privacy portal. Identity verification may be required. Exercising rights will not result in discriminatory treatment.

Marketing Preferences

  • Email/SMS: Unsubscribe using the link in messages or by contacting us.

  • Targeted advertising: Where applicable, exercise the right to opt out of sharing for targeted advertising by using browser settings, cookie controls, or contacting us; Shopify also provides opt‑out mechanisms in its privacy portal for interactions across Shopify Merchants.

Cookies and Similar Technologies

We use cookies, pixels, and tags to operate the store, remember preferences, analyze traffic, and personalize content and ads. Cookie choices can be managed through on‑site banners, browser settings, and device controls; some functionalities may be affected by disabling cookies. See our Cookie Policy for details.

International Transfers

Personal information may be transferred to, stored, or processed outside the country of residence, including in Canada, the United States, and other countries where Shopify and service providers operate. Where required, appropriate safeguards such as adequacy decisions or contractual protections (e.g., Standard Contractual Clauses) are used.

State/Regional Notices (e.g., US, EU/UK/EEA)

  • United States: Depending on location, rights may include the right to know, delete, correct, and opt out of targeted advertising or sharing. Authorized agents may submit requests subject to verification. Non‑discrimination is honored. See Shopify’s US regional notice for additional details.

  • EEA/UK/Switzerland: Where applicable, rights include access, rectification, erasure, portability, objection, restriction, and withdrawal of consent. Legal bases for processing include performance of a contract, legitimate interests, consent, and legal obligations. Individuals may lodge complaints with local supervisory authorities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated policy will be posted with a new “Last updated” date and, where required, additional notice will be provided. Continued use of the Services indicates acceptance of the updated policy.

Contact

Questions about this Privacy Policy or privacy practices, or requests to exercise rights, may be directed to:

  • Email: info@berjayaindia.com

  • Postal: Bole-Boleh fragrances G8, Plot No-18, Icon Tower, near Vivekanand College, Nagalapark, Kolhapur, Maharashtra 416003, India..

If the request relates to data processed by Shopify as controller (for example, Shop App accounts), visit Shopify’s privacy portal; for data processed by Shopify on our behalf as processor, contact us first and we will coordinate as appropriate.

Note for Merchants, Partners, and Apps

If interacting with third‑party apps or services through our store, those providers may collect and process personal information under their own policies. Review those policies before enabling integrations or granting permissions.